Policy and Workflow
Policy & Workflow Development
Policies establish expectations. Workflows determine whether those expectations can be carried out consistently. I help organizations translate accessibility goals into practical processes that teams understand and can realistically maintain.
From policy to practice
- Workflow design and refinement
- Roles and responsibilities
- Intake and triage processes
- Documentation and guidance tools
- Decision trees and support materials
- Cross-functional coordination
- Identifying gaps and opportunities for improvement